For full disclosure, I am NOT a Mac person. This blog entry will only cover swapping out the trackpad ribbon cable, as it resolved our issue immediately.

Unfortunately, the fixes found online seem to run the gamut from resetting the PRAM, to resetting the PRAM + SMC, swapping out the trackpad ribbon cable AND resetting both the PRAM and SMC. Have you experienced the problem? Please let us know in the comments.Before I get started, this appears to be a known issue for this model of laptop. Apple already has a free repair program for certain MacBook and MacBook Pro models with sticky or unresponsive keys. The problem so far doesn’t appear to be affecting too many people, but a petition started by Apple DIY repair guru Louis Rossmann, calling for an extended warranty program, has so far gathered more than 2,000 signatures. This means that when (not if) those cables start to fail, the entire display unit needs to be replaced, as opposed to one or two little cables-effectively turning a $6 problem into a $600 disaster. In an apparent effort to make the display as thin as possible, Apple designed the cables as part of the display, so they cannot be replaced.

But Apple’s design makes that impossible, says iFixit. In theory, you should be able to replace the cables for $6. Apple opted for thin, fragile flex cables as opposed to the beefier wire cables used in previous designs that could be routed through the hinge instead of wrapped around it, helping mitigate the stress of repeated openings and closings. But as always, the devil is in the details. When it first debuted, the design seemed fine. The backlight cable is generally the first to go, producing the infamous “stage light” symptoms, and eventually giving out entirely when the laptop is opened more than about 40°. Within a seemingly short time, those cables are starting to fatigue and tear. These cables wrap over the board, where they’re secured by a pair of spring-loaded covers-and they’re subjected to the stress of bending with every opening and closure of the laptop. The issue is fairly simple: the current generation of MacBook Pro laptops (2016–present) uses flexible ribbon cables to connect the display to a display controller board beneath the Touch Bar. The problem, says the company, is caused by Apple using much thinner ribbon cables instead of the thicker wires used in previous generation MacBook Pro models.

IFixit says that it has identified the cause – and the way in which Apple changed the design of the Touch Bar generation for the MacBook Pro turns what would otherwise be a $6 fix into a $600 nightmare … For some, the symptom is only the first stage, with the backlight failing altogether. Some MacBook Pro owners have complained of a ‘stage light’ effect, where they see uneven backlighting at the bottom of the display.

Repair macbook pro cable